Know if your AI chatbot works — in minutes.

Upload your conversations. Get a score, plain-English feedback, and a shareable report. No technical setup, no code.

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EvalNow

Try it free — upload your chatbot's answers today

Upload a CSV, Excel, or JSONL file with three columns:

Q
question: what users ask
R
reference: the correct answer
A
answer: what your chatbot replied
Current Usage Limits
  • 50 questions maximum per file
  • 3 evaluations per day per user
Need higher limits? Join our waiting list for higher limits and priority features

Drag & drop your file here

or click to browse

Supported formats: CSV, JSONL, Excel (.xlsx, .xls)
File Selected

Expected File Format:

Your file should have these three columns:

question reference answer
What is 2+2? Four 2+2 equals 4
Capital of France? Paris The capital city of France is Paris

How to Build Your Test Dataset

Create effective evaluation data in 3 simple steps

1
Questions your chatbot should answer well

Add 10-20 questions that represent your chatbot's main purpose. These should be typical user questions.

2
Cover all important topics

Include questions from different areas: basic info, complex scenarios, edge cases your users might ask.

3
Questions it should NOT answer

Test inappropriate requests, off-topic questions, or queries that should be redirected to human support.

Tip: Mix easy and challenging questions to get a complete picture of your chatbot's performance

Your chatbot talks a lot. But is it actually helping?

Getting clear answers about your chatbot's performance shouldn't be this hard

Hard to judge by scrolling through transcripts

Reading through hundreds of conversations manually is time-consuming and you miss patterns that matter.

Technical eval tools are overwhelming

Complex dashboards and metrics that require a data science degree to understand. You need clarity, not confusion.

Stakeholders want clear answers, not data dumps

Your boss wants to know: "Is it working?" Your report needs to be simple, clear, and shareable.

EvalNow makes chatbot evaluation simple:

1
Upload your conversations in a file (CSV, Excel, JSON).

Just drag and drop your file with questions and answers. No complex setup required.

2
Our AI reviews every response like a smart, unbiased critic.

We use AI itself to review your chatbot's answers. Think of it like a smart critic that spots what people would notice.

3
You get:
  • An overall score
  • Suggested fixes (per answer) — "include refund window (30 days) + link to /returns; avoid promising manual plan changes."
  • A polished PDF report to share with your team
  • A clear explanation of strengths and weaknesses

Here's what your results look like:

Example evaluation results showing overall score, individual question analysis, and AI insights

Real evaluation results showing specific suggested fixes for each answer — ready-to-paste improvements with policy pointers

Perfect for:

Product managers

Know if your bot is meeting the mark

Team leads

Bring a clear report to your next review

Founders

Show investors or clients measurable progress